SERVICING
Before contacting your local Tricity BendixThe door does not open
Service Centre, please make the followingnThe safety device has locked it
checks:
nWater in the tub: the door cannot be opened if water
is present in the tub
The machine does not start up
nThe ON/OFF button has not been depressedIf, after the above checks, there is still a fault, call your
nThe door is not closed properlylocal Tricity Bendix Service Centre.
nNo water is entering the machine (see: the machinePlease make sure you give the model and serial number
does not fill)of the appliance.
nThe selector dial is not correctly positionedThis information can be found on the rating plate (see
picture) or on the guarantee card.
The machine does not fill
Original spare parts can
nThe water tap is not turned onMod...........Ser.
be purchased from Tricity
nThe water supply has been disconnectedBendix Service Centres.
nThe inlet hose is kinked
nThe water pressure is too low
nThe water inlet filter is clogged
nThe door is not closed properlyMod. ..........
Prod. No. ...........
Ser. No. .........
The machine empties as it fillsP0042
nThe end of the drain hose is too lowIn-guarantee customers should ensure that the
nThe end of the drain hose is submerged in waterabove checks have been made as the engineer will
make a charge if the fault is not a mechanical or
nDrain pipe has no vent-hole
electrical breakdown.
The machine does not drain or spinPlease note that proof of purchase is required for
any in-guarantee service calls.
nYou have selected a gentle wash cycle with the
Rinse Hold option
nThe drain filter is clogged
nThe drain hose is kinked
nThe drainage system pipes are blocked
nThe drain hose extension is incorrect
nThe wash load is unbalanced. Redistribute the load
inside the drum to allow the machine to spin.
The machine leaks or overflows
nToo much detergent
nUnsuitable detergent
nThe inlet hose is loose
nThe detergent dispenser drawer or recess is clogged
nThe end of the drain hose is not securely positioned
nThe drainage system pipes are blocked
The machine vibrates or is noisy
nThe internal packing and transit bolts have not been
removed
nThe machine is not level
nThe machine is in contact with the wall or furniture
nThe washing load is badly distributed
nThe machine is overloaded
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